Browse yellow box PCN situations

Pick the situation that best matches your PCN and then answer one follow-up question. Each topic can lead to practical guidance and, where suitable, draft wording to adapt for a council or TfL challenge.

Video or photos

Missing CCTV, only stills, or footage that does not show entry, exit, or your number plate clearly.

Open video or photos

Ticket or letters

Wrong time or place on the PCN, other mistakes, or the council did not answer what you wrote.

Open ticket or letters

Why I had to stop

Queue vs other reasons, someone took your gap, sudden move ahead, right turn, space ahead, and similar.

Open why i had to stop

Process or fairness

Wrong addressee, letters late, or what the council tells the public does not match your case.

Open process or fairness